Kansas Home Warranty Coverage: The Ashlar Homes Promise

From the first walk through your new front door to the first night spent in your own space, buying a home is a milestone worth celebrating. Ashlar Homes stands behind that journey with a warranty you can count on.

Whether you’re settling down in Olathe, Overland Park, Gardner, or any of our vibrant Kansas City suburbs, our goal is to stand behind every home we build and every family we serve. 

 

Why a Home Warranty Matters for Kansas Homebuyers

Kansas weather can be unpredictable. Between the summer heat and the winter chill, your home will experience a little bit of everything. The last thing any homeowner wants is to face unexpected repairs or hidden costs right after moving in.

Unlike homeowners insurance, which protects against disasters like fire or storms, a home warranty covers the everyday wear and tear on your major systems and structure. It’s your safeguard against the “what-ifs”, and a powerful way to protect your budget, your comfort, and your peace of mind.

You deserve to know your builder has your back. Our homeowners often tell us they value open communication, transparency, and a relationship that lasts beyond move-in day,  not just a handshake at closing.

Ready to secure your investment?
Contact our Kansas Customer Care Team today to learn how our warranty can protect your new home.

 

What’s Included in the Ashlar Homes Warranty Program

The Three-Tiered Warranty Structure

Our Kansas home warranty is organized in three tiers, each covering a different part of your home. This setup makes it easy to know what’s protected and gives you confidence that we’re here if anything comes up.

1-Year Workmanship & Materials Warranty

• Covers visible finishes, craftsmanship, paint, trim, and more.
• If you spot any issues with the fit or finish of your new home within the first year, we’ll make it right.

2-Year Systems Warranty

• Your home’s major systems;  electrical, plumbing, HVAC, and mechanical are covered for two years.
• Kansas weather can be tough on these systems, so we make sure you’re covered where it matters most.

10-Year Structural Warranty

• Safeguards your foundation, load-bearing walls, beams, roof framing, and other essential structural elements.
• We stand by that promise for a full decade.

Special Features

• 5-year cabinet warranty and lifetime hardware coverage on Aristokraft cabinets.
• Energy-rated windows for comfort and efficiency.

Coverage at a Glance:

Warranty Tier	Duration	What’s Covered
Workmanship/Materials	1 year	Finishes, craftsmanship, paint, trim, etc.
Systems	2 years	Electrical, plumbing, HVAC, mechanical systems
Structural	10 years	Foundation, load-bearing walls, beams, roof
Cabinets  (Aristokraft)	5 years	Cabinetry workmanship and materials
Energy-rated windows	Lifetime	Comfort and efficiency year-round

What’s Not Covered & Key Limitations

We like to be upfront, so there are no surprises later on.

• Appliances that are covered by their own manufacturer warranties.
• Minor cracks or cosmetic issues that don’t affect function or safety
• Damage caused by severe weather, natural disasters, or homeowner modifications
• Out-of-pocket expenses for temporary housing or alternative accommodations

For full details, we encourage every homeowner to request our comprehensive warranty booklet or reach out to our Customer Care team with any questions.

 

How the Ashlar Homes Warranty Works: A Step-by-Step Guide

From Move-In Orientation to Ongoing Support

Your experience with Ashlar Homes doesn’t stop at closing day. Here’s what you can expect after you get the keys:

1. Move-In Orientation

We walk you through your new home, explaining how everything works and what’s covered. You’ll get a clear overview of your warranty and how to reach us if you ever need help.

2. Filing a Warranty Claim

If you notice an issue, simply contact our dedicated Customer Care team. Share a short description and, if you can, include a few photos of the concern. Our team will schedule a service visit at your convenience.

3. Resolution & Follow-Up

Our licensed service professionals will handle the repair promptly. We’ll keep you informed throughout the process, and if something isn’t resolved to your satisfaction, we’ll make it right.

“We’ve been in our home for over a year now. We love our home and it is of the highest quality. When there were little issues with any normal build job, Ashlar always made sure they were fixed without any questions. Our house is beautiful. They are always willing to go the extra mile and take care of their clients.” – Mathew C., Ashlar Homes Homeowner

Ashlar’s Customer Care Commitment

Our Customer Care team isn’t just a department, it’s a promise. We believe that responsive, transparent communication is the foundation of trust. That’s why every homeowner gets direct access to our experts, clear instructions, and honest answers.

“We stand behind every home we build. Our goal is to make sure every family feels secure, valued, and heard, long after move-in day.” — Kristi Pinnick, Vice President of Sales & Customer Experience

 

Real Homeowner Stories: Confidence Backed by Experience

The best way to understand what it’s like to own an Ashlar home is to hear from the people who live in them. Here are a few stories from our homeowners about their experiences with quality, care, and support:

“I had a great experience with Ashlar Homes. They stood by everything they had promised. I’m proud to show off my new home. The building materials were above average. Ashlar’s personnel were very accommodating and passionate about my concerns and questions before, during, and after the one year of repairing things after the house had settled.” – LuVon Richardson

“Ashlar Homes did a wonderful job building our home and has done an even better job post-purchase with any questions or concerns we have had, which has been very, very few. The team is super happy to help you and you can tell they care!” – Jacob Downing

“Ashlar Homes is a wonderful building company. Their team members are impressive with their knowledge of the building process and have a strong eye for quality detail. The customer service and warranty department is second to none with exceptional follow-through. I would highly recommend Ashlar Homes to anyone buying a new home.” – Andrea Kennison

We’re proud to serve families across Olathe, Overland Park, Gardner, and all our Kansas communities, and we’re even prouder when they recommend us to friends and family.

 

How Ashlar’s Warranty Compares: Setting the Kansas Standard

We know you have options when it comes to choosing a homebuilder. But not all warranties, or builders, are created equal. Here’s what sets Ashlar Homes apart:

• Local Accountability: We’re your neighbors, not a faceless corporation. Our team is based here and invested in your long-term happiness.
• Transparent Coverage: Our warranty is clear, comprehensive, and easy to understand, no fine print or confusing clauses.
• Personalized Service: You get real people, real answers, and real follow-through.
• Kansas-Focused Expertise: We design and build homes specifically for the needs of Kansas families and climate.

Quality, efficiency, and affordability, that’s what we deliver at Ashlar Homes. We treat every home as if it’s our own, and every client as part of our family.

 

Frequently Asked Questions About New Home Warranties in Kansas

What does Ashlar’s warranty cover that homeowners insurance does not?
Our warranty covers the normal wear and tear of your home’s systems and structure, things insurance doesn’t, like a leaky pipe or a faulty electrical outlet.

How do I file a claim, and what documentation is required?
Contact our Customer Care team with a description of the issue and photos if you have them. We’ll guide you through the rest.

Can the warranty be transferred if I sell my home?
Yes! Our warranty is fully transferable to new owners, adding value and peace of mind for future buyers.

What are common exclusions or limitations?
We don’t cover appliances where manufacturer warranty applies, cosmetic issues, or damage from severe weather or modifications.

How does the warranty support resale value?
A transferable, reputable warranty reassures buyers and can help your home stand out in the market.

If you have any questions, feel free to reach out, we’re always happy to help.

 

Next Steps: Secure Your Home’s Future with Ashlar Homes

Your home is where life happens and memories are made. We believe you deserve the comfort of knowing that your story is protected, today and for years to come.

Ready to experience the Ashlar difference?

Contact our Kansas team today for your personalized warranty overview or to schedule a model home tour. We’re here to answer your questions, support your journey, and welcome you home.

At Ashlar Homes, we’re not just building houses, we’re building trust, one family at a time. Thank you for considering us for your next chapter.