Ashlar Blog

Peace of Mind Included: Understanding Your New Home Warranty

Every Ashlar home comes with a comprehensive 1-2-10 warranty. Learn what’s covered, what’s not, and how our promise gives homeowners true peace of mind.

Welcome Home—And Welcome to Worry-Free Living

Buying a new home is a huge milestone. It’s exciting, a little nerve-wracking, and full of dreams about your future. But here’s something that sometimes gets overlooked in all the excitement—what happens if something goes wrong after you move in? That’s where a new home warranty Missouri families can count on makes all the difference.

When you choose Ashlar Homes, you’re not just getting a beautiful, modern house—you’re getting a built-in safety net. We like to say, “We provide peace of mind with our all-included, comprehensive home warranty.” It’s not just a line; it’s a promise we stand by every single day. 

Here’s what you get when you buy new with Ashlar Homes: genuine reassurance, long-term protection, and a builder who’s got your back.

What Exactly Does a Builder’s Warranty Cover?

A builder’s warranty is different from an appliance warranty. Instead of covering individual products, it safeguards the core components of your home. 

In summary, a builder’s warranty typically covers:

  • Structure: Covers the foundation, framing, load-bearing walls, and roof supports—the core elements that keep your home safe and stable.
  • Systems: Protects essentials like plumbing, electrical, HVAC, and ventilation, ensuring your home runs smoothly and comfortably..
  • Workmanship: Applies to finishes and installations such as drywall, trim, paint, and siding, so your home looks and feels complete.

This matters because unexpected repairs can be costly. According to the Federal Trade Commission (FTC), “Most newly built homes come with a builder warranty” covering workmanship, systems, and structure. Ashlar follows these standards to ensure every homeowner has the protection they deserve.

Year 1: Workmanship Coverage—All the Little Details

The first year in your new home should be about making memories, not making repair calls. That’s why our 1-year workmanship warranty is there to cover all those visible finishes and installations. We’re talking carpentry, drywall, paint, siding, and those crisp interior trim lines that make your home feel polished.

Normal settling may cause small cosmetic issues like hairline cracks in drywall. The FTC notes: “Coverage for workmanship and materials on most components usually expires after the first year.” We encourage homeowners to keep a short list of items to report during this time. If something needs attention, our team is here to help.

One of our homeowners shared their experience:

“We have been in our home now for over a year. The home is beautiful and we love it! As with all new projects, issues will inevitably come up, and what separates good companies from bad ones is how well they handle those issues. They have always addressed any concern we’ve had in a polite and timely manner and have been an overall pleasure to work with.”
Mathew C.

Years 1–2: Systems Coverage—The Heartbeat of Your Home

Your home’s systems—plumbing, electrical, HVAC, and ventilation—are essential to daily comfort and safety. If something goes wrong, repairs can be complex and costly.

That’s why Ashlar’s 2-year systems warranty is such a relief. If your heating acts up in the middle of a Kansas City winter, our builder warranty Kansas City homeowners rely on ensures you’re not left in the cold. If there’s an unexpected plumbing hiccup, we’re on it. 

The Federal Trade Commission notes: “Coverage for HVAC, plumbing, and electrical systems is generally two years.” We believe this level of protection is essential for every homeowner and are committed to delivering reliable support when it matters most.

Years 1–10: Structural Coverage—Built to Last

The structural integrity of your home—its foundation, framing, and load-bearing elements—is what keeps everything safe and sound. These are the components you rely on most, and they need to last.

Our 10-year insurance-backed structural warranty provides long-term protection for these critical elements. While major structural issues are uncommon, they can be complex and costly if they arise. With this coverage, you have assurance that your home is protected well into the future.

The Federal Trade Commission notes: “Some builders give coverage for up to 10 years for major structural defects.” At Ashlar, we consider this level of protection essential—and we back it with third-party insurance so you’re never on your own, even in rare worst-case scenarios.

What’s Not Covered—Setting Expectations

No warranty covers absolutely everything. Here’s what typically isn’t included in your new home warranty Missouri package:

  • Normal wear-and-tear: Scuffs, dings, or paint chips after Year 1.
  • Small cracks: Little cracks in drywall, brick, or tile due to settling—these are normal and usually not covered after the first year.
  • Appliances: Your fridge, stove, washer, and so on are covered by their own manufacturer warranties.
  • Neglect: If regular maintenance is skipped or systems aren’t cared for, that’s on the homeowner.

The FTC puts it plainly: exclusions include “small cracks in brick, tile, cement, or drywall.” If you’re ever unsure, we always recommend reading your warranty booklet carefully. And if you have questions, just ask—we’re here to make things clear, not confusing.

How We Support You—Ashlar’s Approach to Warranty Service

Here’s something we’re genuinely proud of: how we support our homeowners. It’s not just about what’s written in the warranty—it’s about how we treat you when you need us.

Our process is simple and straightforward. If something comes up, you let us know, and we handle it—promptly and politely. Don’t just take our word for it; here’s what one of our homeowners shared:

One homeowner shared their experience:

“They have always addressed any concern we’ve had in a polite and timely manner.”
Mathew C.

Another echoed the same sentiment:

“We’ve been in our home for over a year now. We love our home and it is of the highest quality. When there were little issues with any normal build job he always made sure they were fixed without any questions. Our house is beautiful. He is always willing to go the extra mile and take care of his clients.”
Melissa A.

Your Home, Your Peace of Mind

So, what’s the bottom line? When you buy a new Ashlar home, you’re not just getting a house—you’re getting a promise. Our 1-2-10 warranty means you can focus on the fun stuff—decorating, hosting friends, building a life—while we handle the “what ifs.”

Workmanship, systems, structure: covered. Questions or concerns? We’re just a call or email away.

If you’re curious about how our warranty-backed homes can give you that peace of mind, why not reach out?

Talk to our team about our warranty-backed homes, or tour a model today and see the quality backed by our 1-2-10 promise.